Privacy Policy

Thank you for using Snapeasy! This Privacy Policy explains how we collect, use, store, and share your personal information, and your rights regarding your information. Please read this policy carefully before using our services.

1. Information We Collect

Information You Provide: When you register an account or use our services, we collect personal information you provide, such as your name, email address, etc.
Photos and Images: When you upload photos for analysis, we process these images to provide the service.
Device Information: We may collect information about your device, such as device model, operating system version, unique device identifiers, etc.

2. How We Use Information

We use the collected information to:

Provide, maintain, and improve our services
Process your photos and provide analysis results
Send service notifications and updates
Improve our algorithms and service quality

3. Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With your consent or authorization
To comply with legal requirements
With our service providers who help us provide services

4. Data Security & Storage

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

Important Notice: Data Retention Policy

No Image Retention: Your uploaded photos are only used for real-time analysis processing. Our servers do not retain any user-uploaded image files.
No Analysis Result Retention: AI-generated analysis results are immediately deleted from our servers after processing is complete and returned to your device.
Local Storage Only: All photos and analysis history are stored only locally on your device. We cannot access any data stored on your device.
Immediate Deletion: Once analysis processing is complete, all related temporary data is immediately cleared from our servers, ensuring maximum privacy protection.

This means our servers only temporarily process your data to provide analysis services, and no traces remain on the server side after processing is complete.

5. Your Rights

You have the right to:

Access and correct your personal information
Delete your account and related data
Restrict or object to our processing of your personal information

6. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of significant changes through in-app notifications or other means.

7. Contact Us

If you have any questions or suggestions about this Privacy Policy, please contact us at [email protected].

Last updated: June 1, 2025